Troinet specializes in delivering tailored Co-Managed IT solutions and Microsoft consulting services that empower businesses to streamline operations, enhance efficiency, and drive growth. Our comprehensive offerings include:
We work with industries such as manufacturing, healthcare, and finance, providing customized solutions that reduce complexity, mitigate risks, and maximize the value of IT investments.
Let Troinet be your trusted partner in IT excellence and Microsoft technology optimization.
Contact us Lets start a conversation.
Copilot for Microsoft 365 helps you uplevel your productivity with data driven insights, visualization tools, real time summaries and suggested action items so you can focus on what matters most. Watch this video to spark ideas on how Copilot for Microsoft 365 can go to work for you.
'Microsoft Copilot for Security' White Paper, provides insightful data on enhancing cybersecurity operations. The paper reveals that using Copilot within Microsoft Defender XDR environments, professionals and novices alike can significantly improve in both speed and accuracy. Embracing Microsoft Copilot for Security's transformative ability can assist customers in adopting this advanced tool that not only saves time but also provides substantial improvements to the quality of security incident analysis and reporting.
.jpeg)
Achieving growth while maintaining operational efficiency can be challenging. This customer story shows how Joos used Microsoft Copilot to automate workflows, reduce manual tasks and improve collaboration across their teams. Read the company's story to uncover practical strategies for scaling your operations and contact Troinet to learn how Copilot can support your goals.
Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations.
.jpg)
Have you tried Microsoft Copilot for Security? If not, you need to watch this video which explains how Copilot can boost your security posture with features to help detect threats and vulnerabilities, provide analysis and insight, and even suggest "next steps" for security staff to take in a variety of situations. That helps elevate the expertise of your junior staff and gives senior professionals more time to focus on more advanced issues.
Keeping operations running smoothly is no small feat. This infographic illustrates how Microsoft Copilot supports operations managers in their day-to-day tasks, from analyzing manufacturing costs to drafting reports and managing communication. Learn how AI-powered tools can improve efficiency and give you more time for strategic planning. Read the infographic to get started and contact Troinet for tailored advice on using Copilot in your operations.
Just 11 minutes a day. That's all it takes to create a habit of using AI for work. This article discusses how 1,300 Copilot for Microsoft 365 users in different roles and industries felt about using AI at work and when they started to see value in using AI. You'll want to read the results of this fascinating survey. Read it here.
Passwords are still the most commonly used method of authenticating end users, making them vulnerable to cyberthreats. That's why a robust incident response plan should include a process for doing a mass password reset, especially in the event of a ransomware or other major cyberattack. Unfortunately, password resets are rarely top-of-mind for SOCs dealing with a crippling attack. This article explains the processes and technologies involved in managing a mass password reset, with advice from Microsoft Incident Response.
Struggling to craft the perfect Copilopt prompt? This video showcases how you can explore and experiment with prompts to get the most from Copilot for your business. Learn how the lab can guide you to prompt more effectively and improve your workflow. Watch the video to start your journey and contact to Troinet for tailored advice.
Companies like UPS are leveraging XR to optimize training and save costs. This customer story illustrates how WR solutions reduced training time by 75% and maintained quality with a scalable driver training solution from ArborXR. Learn how XR can empower your business to achieve similar outcomes. Read the story and contact Troinet for tailored insights into XR solutions.
This tour of Microsoft Dynamics 365 Customer Service walks you through the service experience of a true-to-life customer who benefits from the solution's transformative, AI-fueled capabilities. Take the tour to see for yourself how Dynamics 365 Customer Service enables your service teams to respond more effectively and effortlessly and personalize experiences. Learn about optimizing workflows, increasing resolution rates and using predictive insights to proactively address customer needs. When you're ready for a more expansive tour, contact your trusted guide and Microsoft partner, .
Are you one of the 3 in 4 people who are comfortable having employees use AI for admin work? Data from Microsoft's Work Trend Index survey shows most people would be happy to have an AI assistant help with routine tasks. Find out more about what an AI assistant like @Microsoft Copilot can do in this article. 👇
This datasheet offers a quick overview of the features and capabilities of the Microsoft Entra Suite, including Microsoft Entra ID, Microsoft Entra Permissions Management, Microsoft Entra Private Access and more. Download your Entra overview and learn how you can improve security while enhancing your end users' experience.
With the ArborXR Essential Plan, you get access to five premium features. Watch this short video to dive into each.
"The Total Economic Impact of Dynamics 365 Customer Service" report from Forrester Consulting examines the potential return on investment of Microsoft Dynamics 365 Customer Service. This infographic summarizes the findings from that study. View the infographic. Contact to start reaping the benefits of an investment in Dynamics 365 Customer Service.
Human resource managers spend a lot of time each day answering emails, writing job descriptions, preparing for meetings, drafting reports and doing other routine tasks. AI can help them get those tasks done more effectively and efficiently. In this infographic of a typical day for an HR manager, you'll see exactly what an AI assistant such as Microsoft Copilot can do to speed up routine work. Like summarizing email threats, creating questions for upcoming interviews with potential recruits, and creating presentation slides. Learn all that AI can do by having a look at this Microsoft infographic.
Crafting effective prompts is crucial for getting the most out of Microsoft Copilot. This video guides you through the strategies to optimize your prompts for more productive outputs, helping you make the most of Microsoft 365 Copilot's capabilities. Watch the video and connect with Troinet for further support.
Searching for the best identity threat detection and response (ITDR) service? We're pleased to share the news that Microsoft has been recognized as an overall leader in the Kuppinger Cole Leadership Compass Identity Threat Detection and Response: IAM Meets the SOC. This report looks at Microsoft's strengths in a range of areas, from identity posture to remediation.
Tailoring your prompts can transform the way Microsoft 365 Copilot assists you in your work. This blog walks through strategies to personalize your prompts, from tweaking the tone to adding relevant context. Read the blog to elevate your Copilot experience and contact Troinet for tailored support on Copilot implementation.
Scaling XR technology requires robust tools that simplify device management and content deployment. This solution brief details how ArborXR empowers organizations to manage devices remotely, deploy a variety of content types securely, and create distraction-free environments for users. Download it to learn how ArborXR can enhance your XR operations and contact us for expert advice.
Sandvik Coromant's journey with Dynamics 365 started in 2016, when it piloted Dynamics 365 Sales in the United States. As its customer base expanded and diversified, the Sandvik team realized that to access the required deep knowledge of customer history they could no longer rely on multiple applications to manage daily business functions. Read Sandvik's story to learn why Sanika Bhagwat: Customer Interactions Process & Technology Manager said, "Dynamics 365 Customer Service is the thread that weaves [together] seamless experiences...enabling automation and AI possibilities for business growth and ultimate customer satisfaction." Ready to help your customers become more productive, profitable and energy efficient? can help you get started with Dynamics 365 Customer Service.
Time is your most valuable resource. This infographic illustrates how Microsoft Copilot can help you enhance your productivity as a business leader, from handling critical issues to crafting impactful presentations. View the infographic to see how AI simplifies workflows, saving time and boosting effectiveness. Contact Troinet for tailored insights on integrating Copilot into your leadership strategy.
Building and managing XR programs can be daunting, but ArborXR simplifies the process. The future of XR is here, and it's already changing how companies train, collaborate, and innovate. Virtual Reality is transforming industries, saving time and cutting costs in ways we couldn't have imagined. Watch the video and discover how ArborXR can support your XR journey.
In a world driven by relentless technological advancement, adopting an AI-fueled, customer-centric approach is imperative for staying competitive in today's market. Check out this latest blog article from Microsoft for insights into how generative AI and Copilot are enabling companies to optimize operational efficiency, build long-term loyalty while increasing value at every touchpoint. Ready to accelerate and elevate your customer service operations across the board? Let help you launch into the AI-era with Copilot.
Universidad de Las Palmas de Gran Canaria (ULPGC), a major university in Spain, needed to replace its on-site Active Directory Federation Services with a cloud-based authentication service to protect it from power outages at the university. In this case study, you'll learn why ULPGC decided to adopt Microsoft Entra ID for identity-based and risk-based adaptive access policies.
Highly engaged employees deliver better results, with organizations seeing measurable financial performance improvements. This infographic reveals three strategies to increase team engagement using Microsoft Copilot. View the infographic to learn more, and reach out to Troinet for personalized guidance on integrating Copilot into your business.
Discover how AI operations, advanced cybersecurity, and emerging technologies are revolutionizing IT departments in 2025 as organizations adapt.
_thumb.jpg)
Being more productive starts with using the right tools. Knowing which prompts to use in Microsoft 365 Copilot is essential for maximizing efficiency and output. This infographic showcases 10 foundational prompts to try, offering practical ways to streamline workflows, enhance creativity, and save time. View the infographic to explore how these prompts can elevate your team's daily tasks. Contact Troinet for expert advice on seamlessly integrating Copilot into your workplace.
Thanks to all our customers and business partners for an amazing 2024. Happy New Year! Troinet wishes you and yours all the best.
.gif)
Sign in with LinkedIn