Capita empowers its employees to innovate using Copilot Agents | Microsoft Customer Stories

Organizations everywhere face mounting pressure to deliver services faster and more efficiently, especially as tech teams remain stretched thin. This customer story shows how Capita used Microsoft Power Platform and Copilot Studio to equip its workforce with custom Copilot agents that handle tasks, answer questions, and free up employees to focus on higher-value work. Read the story to see how low-code tools enabled this transformation. Reach out to Troinet to explore how your team could benefit from AI-powered automation.

Reimagine Secure Access With a Unified Approach

Siloed identity and network tools leave gaps that attackers exploit, and employees experience through clunky sign-ins. The article, "Reimagine Secure Access With a Unified Approach," shows how consolidating access management strengthens security, improves employee experience, and reduces cost. Read the article to see the benefits of unification, and contact Troinet to discuss how to take the next step.

Supercharge productivity with Microsoft 365 Copilot

Every minute counts, and Microsoft 365 Copilot helps you make the most of them. This video shows how Copilot integrates seamlessly into Microsoft 365 apps to streamline writing, analysis, and collaboration. Watch the video to see how Copilot transforms productivity, and contact Troinet to learn how to bring these capabilities to your team.

Win11 Pro M365 WorkMagic Copilot

Productivity starts with the right tools. This video showcases how Windows 11 Pro and Microsoft 365 drive efficiency and collaboration, empowering teams to achieve more in less time. Watch the video to discover how these solutions work together to meet the demands of modern workplaces. For tailored guidance, reach out to Troinet to discuss how to transform your team's productivity.

Maximizing Business Outcomes with Agentic AI

Business leaders want AI to deliver growth, not just efficiency. This eBook, "Maximizing Business Outcomes with Agentic AI," shows how Copilot Studio empowers teams to create agents that scale innovation securely, reduce time to value, and adapt to evolving business needs. Download the eBook to see how agentic AI can transform your organization, and connect with Troinet for expert guidance on applying these strategies.

Security Copilot is now embedded in Microsoft Entra | Microsoft Community Hub

AI is reshaping how security teams protect their environments. This blog highlights how Microsoft Security Copilot is now integrated with Microsoft Entra, enabling organizations to streamline identity management, automate investigations, and enhance decision-making. Read the blog to understand how Copilot transforms Entra's security operations and contact Troinet to explore how it can support your business.

2024 Business Opportunity of AI | Generative AI Delivering New Business Value and Increasing ROI

Businesses are rapidly adopting generative AI to boost performance and growth — and the results speak for themselves. The eBook, "Generative AI Delivering New Business Value and Increasing ROI," provides IDC insights on how organizations are achieving measurable returns, driving innovation, and positioning themselves as AI leaders. Download the eBook to explore practical applications for your business, and contact Troinet for personalized guidance on your AI adoption strategy.

The Business Guide to AI Solutions

Choosing the right AI solution depends on your goals, whether that's automating workflows, improving individual productivity, or delivering differentiated experiences. Microsoft's eBook, "The Business Guide to AI Solutions," breaks down the roles of AI assistants, agents, and custom AI, and gives leaders a practical way to align technology with strategy. Download the eBook to get a clearer picture of your AI options, then reach out to Troinet to plan your next step.

​​8 years as a Leader in the Gartner® Magic Quadrant™ for Access Management​​ | Microsoft Security Blog

Organizations face increasing pressure to secure identities across every app, device, and environment. This blog post highlights Microsoft's belief that its eight-year Leadership position in the Gartner® Magic Quadrant™ validates its commitment to delivering a comprehensive, AI-powered, automated identity portfolio with Microsoft Entra. Read the blog for insight into Microsoft's access management approach, and contact Troinet to discuss how Entra can support your identity strategy.

GUIDE AI Fact or Fiction: 10 Questions to Ask MDR Providers About AI Capabilities

Organizations comparing MDR providers often struggle to determine which vendors have AI that is fully operational versus still under development. This eBook, "AI Fact or Fiction: 10 Questions to Ask MDR Providers About AI Capabilities," clarifies these differences by outlining the factors that define a truly production-ready AI system — including real-world operational maturity, how AI supports detection and investigation quality, its role in reducing time-to-resolution, and the importance of transparent roadmaps and human oversight. Download the eBook to help guide smarter decision-making, and contact Troinet for help assessing your MDR options.

The Total Economic Impact of Microsoft Azure VMware Solution

Forrester's report, "The Total Economic Impact of Microsoft Azure VMware Solution,"showcases the quantifiable benefits of migrating with Azure VMware. Download your complimentary copy to explore results including cost savings, improved performance, and reduced maintenance efforts.See how this solution can provide substantial ROI while minimizing business disruptions. Contact Troinet for a personalized consultation.

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Copilot Studio Agent Builder

Many organizations struggle to put AI into practice because building agents feels complex. This video shows how Copilot Studio Agent Builder simplifies the process, letting teams create powerful AI agents with low-code tools that integrate across everyday systems. Watch now to see how easy it is to get started and contact Troinet for guidance on using Copilot Studio to support your business goals.

Banco Ciudad accelerates innovation and reduces time to market with AI, powered by Microsoft 365 Copilot, Copilot Studio, and Azure | Microsoft Customer Stories

Organizations across industries are using AI to work smarter and faster. This customer story highlights how Banco Ciudad leveraged Microsoft 365 Copilot to automate manual tasks, speed decision-making, and enhance collaboration. Read how this results in faster innovation and reduced time to market. Contact Troinet to explore how Microsoft solutions can help your business achieve similar outcomes.

Microsoft HR speeds case throughput 20% with Copilot in Dynamics 365 Customer Service

Many organizations struggle to scale support operations without slowing down service. Microsoft's internal HR team faced the same challenge and turned to Microsoft Copilot in Dynamics 365 Customer Service. The result: a 20% increase in case throughput, faster onboarding for support agents, and smarter routing of inquiries. This customer story showcases how generative AI is improving both employee experience and operational efficiency. Read and share the article with your team to see how Copilot could improve their own service processes. Connect with Troinet for help implementing Copilot.

Introducing Copilot in Windows 11

Technology that goes above and beyond is a necessity in your modern workplace. This video showcases how Copilot in Windows 11 can simplify your workday by providing real-time assistance and streamlining complex processes. Watch to see how Copilot can transform work and reach out to Troinet for tailored implementation strategies.

The CIO's Advantage: Faster Innovation with AI and Low Code

As organizations scale low-code adoption, IT leaders face pressure to empower employees without losing visibility. This eBook, "The CIO's Advantage: Faster Innovation with AI and Low Code", highlights strategies for securing innovation at scale. Download the eBook to see how you can scale with confidence and contact Troinet for tailored guidance on putting low-code security practices into place.

The Total Economic Impact™ of Microsoft Entra Suite

Businesses are saving millions by modernizing identity management with Microsoft Entra Suite. The Forrester Total Economic Impact™ report quantifies real-world results, from reducing licensing and infrastructure costs to boosting security and efficiency. Download the report to see what your ROI could look like, and contact Troinet to start your complimentary ROI assessment.

AI Use Cases for Business Leaders: Realize Value with AI

Business leaders are moving from experimenting with AI to delivering real results. This eBook, "AI Use Cases for Business Leaders: Realize Value with AI," shows how organizations like yours are putting AI to work — from empowering the workforce to driving innovation and optimizing processes. Download the eBook to see proven examples of transformation and contact Troinet for expert advice on implementing AI solutions that align with your business goals.

The AI Decision Brief

Generative AI is more than a trend; it's a new platform shift transforming business and technology at scale. The eBook, "The AI Decision Brief," explores what's driving this change, from evolving AI scaling laws to the infrastructure fueling it. It also outlines how organizations can align their business, tech, and data strategies to realize AI's full impact. Download the eBook to start building your generative AI roadmap. Contact Troinet for personalized guidance on Copilot strategy and implementation.

Securing Your Migration

Securing your IT landscape is essential to enabling responsible AI. At many organizations, that means migrating SQL and Windows Server workloads to Microsoft Azure. The eBook, "Securing Your Migration," highlights the three main benefits of migrating SQL and Windows Server workloads to Azure. Download your complimentary copy of the eBook for highlights including cost savings, improved security response times, and enhanced IT efficiency. Contact Troinet for expert guidance at every step of your migration journey.

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Migrate and Secure Windows Server and SQL Server to the cloud

Migrating your SQL and Windows Server workloads to Azure can revolutionize your operations. Learn how migrating can reduce infrastructure costs, improve security, and increase IT efficiency. Watch this video to understand the benefits and take the first step toward a more secure, cloud-powered future. Contact Troinet to start your migration journey today.

Holland America Line sees signs of more informed purchasing with Copilot Studio agent | Microsoft Customer Stories

Organizations across industries are finding new ways to use AI to enhance operations and elevate customer experiences. This customer story showcases how Holland America Line used Microsoft Copilot Studio to build an intelligent agent that helps travelers make better, more informed purchasing decisions. Read the story to see how AI can bring greater efficiency and personalization to your customer experiences, and contact Troinet to discuss how to create similar value for your business.

IDC Predicts AI Solutions & Services will Generate Global Impact of $22.3 Trillion by 2030

Generative AI is already transforming how organizations work, and the economic impact is accelerating. According to IDC, AI solutions and services are projected to generate a staggering $22.3 trillion in global impact by 2030. The article, "IDC Forecasts Global AI Spend to Reach $500 Billion by 2027, Driven by Generative AI Solutions and Services", outlines how demand is rising across industries, with innovation and strategy taking center stage. Read the article to understand the projected growth. Contact Troinet to explore how our AI experts can help you benefit from that growth.

Elanco enhances its security posture and reduces response times by approximately 50% using Security Copilot and Defender Experts for XDR | Microsoft Customer Stories

Organizations that depend on highly reliable, high-performance environments can't afford security delays or architectural bottlenecks. This customer story shows how Elanco improved the reliability and efficiency of its technology foundation by migrating workloads to Azure and strengthening its security operations with Microsoft Defender Experts for XDR and Microsoft Security Copilot. Read the customer story to explore practical approaches for strengthening your own environment, and contact Troinet to discuss how these solutions can support your business goals.

5 Business Trends Every Company Must Prepare for in 2026

2026 will be shaped by fast-moving developments in AI, personalization, sustainability, and the future of work. This article from futurist Bernard Marr outlines five business-critical trends organizations must prepare for along with insights to help you stay ahead of the curve. Read the article to understand what's coming and how to align your strategy. Contact Troinet to explore how we can help you adapt and lead through change.

Happy New Year!

Thanks to all our customers and business partners for an amazing 2025. Happy New Year! Troinet wishes you and yours all the best.

Happy Holidays!

Wishing you and yours a happy holiday season!

Walkthrough of Threat Center in the Atlas Platform

Analysts need fast, reliable insight during investigations, and the Threat Center provides that visibility. This video walks through how Atlas presents AI-assisted analysis, investigative reasoning, and contextual findings in a clear, transparent format that supports quick decision-making. Watch the video to see how the platform helps you understand investigation steps and act with confidence. Then, contact Troinet to discuss how the Atlas Platform can support your security operations.