Fairview Health Services saves over $3 million with Windows 11 OS modernization | Microsoft Customer Stories
Rising support costs, complex device environments, and aging operating systems make it harder to control IT spend. This customer story shows how Fairview Health Services addressed those challenges by modernizing its Windows environment and moving to Windows 11, resulting in more than $3 million in savings. Read the customer story to see how OS modernization supported operational efficiency and cost reduction, then reach out to an expert from Troinet to discuss how similar results could be achieved in your organization.
What modernization initiatives did Fairview Health Services undertake?
Fairview Health Services focused on modernizing their legacy applications, policies, and governance models by adopting the Microsoft Modern Management framework. They rolled out solutions including Windows 11, Microsoft 365 E5, Microsoft Teams, Microsoft Defender, and Copilot over a 12-month period, which helped them improve operational efficiency and enhance patient care.
How did Fairview Health Services achieve cost savings?
By shifting to a cloud-based endpoint management solution with Microsoft Intune, Fairview streamlined their processes and reduced deployment costs significantly. They successfully upgraded over 80% of their devices through in-place upgrades, which minimized disruption and contributed to the overall cost savings.
What impact did the modernization have on employee experience?
The transition to Windows 11 led to a notable decrease in help desk tickets, dropping from over 4,200 to fewer than 500. This improvement contributed to an 11% increase in digital employee experience scores, highlighting the positive effects of system upgrades on workforce satisfaction and productivity.
Fairview Health Services saves over $3 million with Windows 11 OS modernization | Microsoft Customer Stories
published by Troinet
Troinet specializes in delivering tailored Co-Managed IT solutions and Microsoft consulting services that empower businesses to streamline operations, enhance efficiency, and drive growth. Our comprehensive offerings include:
- Microsoft Consulting Services: Expert guidance and support to help businesses optimize their use of Microsoft technologies, from Azure and Microsoft 365 to security and compliance solutions.
- Data Governance: Simplify compliance and secure your data with advanced tools like Microsoft Purview.
- Identity Management: Protect user access with Azure Active Directory, including single sign-on, multi-factor authentication, and role-based controls.
- Device Security: Manage and secure your device ecosystem with Microsoft Intune, ensuring compliance across all endpoints.
We work with industries such as manufacturing, healthcare, and finance, providing customized solutions that reduce complexity, mitigate risks, and maximize the value of IT investments.
Let Troinet be your trusted partner in IT excellence and Microsoft technology optimization.
Contact us Lets start a conversation.
Sign in with LinkedIn